Privacy Policy

BeLa Cleaning respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit belacleaning.com, contact us, use links to book cleaning services, or submit an application through the Join the BeLa Cleaning Team page.

By using the website, you acknowledge the practices described in this policy.

BeLa Cleaning may collect information in the following categories.

Information customers provide directly:

• Name
• Email address
• Telephone number
• Information submitted through email or telephone communications
• Appointment-related questions
• Service-area or neighborhood information
• Other information voluntarily provided

Cleaner-applicant information:

• First and last name
• Email address
• Telephone number
• City or neighborhood
• Cleaning experience
• Transportation access
• Cleaning-supply and equipment information
• Work-area preferences
• Availability
• Application responses
• Additional information voluntarily submitted

Automatically collected website information:

Hosting providers and technical services may automatically process limited data such as:

• IP address
• Browser type
• Device type
• Operating system
• Referring page
• Pages requested
• Approximate date and time of access
• Technical logs used for security and operation

BeLa Cleaning does not use advertising cookies, analytics pixels, or behavioral tracking technologies on this website as of the date above.

When customers select Book Cleaning, they are directed to BookingKoala, a third-party booking platform.

Information entered into BookingKoala is collected and processed under BookingKoala’s own privacy policy and terms, in addition to any information made available to BeLa Cleaning for scheduling, customer service, payment administration, and delivery of the requested service.

• BookingKoala Privacy Policy
• BookingKoala Terms of Use

The Join the BeLa Cleaning Team application is transmitted through Formspree or another form-processing provider configured by BeLa Cleaning.

That provider may process and store submitted application data to deliver the form, provide spam protection, retain submissions, and send notifications.

• Formspree Privacy Policy

If BeLa Cleaning later replaces this form provider, this section will be updated to name the current provider.

Information may be used to:

• Operate, maintain, and secure the website
• Respond to questions
• Assist with booking access or existing appointments
• Coordinate and provide cleaning services
• Communicate service-related information
• Review cleaner applications
• Communicate about possible cleaning opportunities
• Prevent misuse, fraud, or security incidents
• Maintain business records
• Comply with legal obligations
• Enforce applicable agreements
• Improve business operations and customer experience

Providing a phone number does not authorize promotional or marketing text messages.

BeLa Cleaning may disclose information:

• To vendors and service providers performing work on its behalf
• To BookingKoala for booking and service administration
• To Formspree or a replacement application-form processor
• To website hosting and technical providers such as Vercel
• To professional advisers when reasonably necessary
• When required by law, legal process, or governmental request
• To protect rights, safety, security, and property
• In connection with a merger, sale, financing, reorganization, or transfer of business assets

BeLa Cleaning does not sell personal information for money.

Information is shared only with the categories of recipients described above, as reasonably necessary to operate the website, provide services, and meet the purposes described in this policy.

BeLa Cleaning retains personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, reviewing applications, maintaining appropriate records, resolving disputes, enforcing agreements, and meeting legal obligations.

Retention periods may vary depending on the nature of the information and the reason it was collected.

BeLa Cleaning uses reasonable administrative, technical, and organizational measures intended to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.

Individuals may contact info@belacleaning.com to request, as applicable:

• Access to information they provided
• Correction of inaccurate information
• Deletion of information
• Withdrawal of a cleaner application
• Answers about privacy practices

BeLa Cleaning may need to verify the requester’s identity and may retain information when required or permitted by law. Not every request can be granted in every circumstance.

Depending on where an individual lives and whether an applicable privacy law covers BeLa Cleaning’s activities, the individual may have additional rights concerning personal information.

Requests may be submitted to info@belacleaning.com. BeLa Cleaning will evaluate requests under applicable law.

The website is intended for adults seeking residential cleaning services or possible cleaning opportunities. It is not directed to children under 13, and BeLa Cleaning does not knowingly collect personal information from children under 13 through this website.

If BeLa Cleaning learns that such information was submitted, it may take reasonable steps to delete it.

The site contains links to third-party services. BeLa Cleaning is not responsible for the separate privacy practices of those third parties. We encourage you to review their policies before providing information to them.

This policy may be updated periodically. The revised version will display a new Last Updated date. Material changes may be communicated through the website when appropriate.

BeLa Cleaning

Email: info@belacleaning.com
Phone: (551) 225-0276
Website: https://www.belacleaning.com