Terms of Service

These Terms of Service govern access to and use of belacleaning.com. By accessing or using the website, you agree to these Terms. If you do not agree, do not use the website.

Cleaning appointments booked through BeLa Cleaning’s online booking system are also subject to the service selections, scheduling, cancellation provisions, and payment terms displayed and confirmed during the booking process.

BeLa Cleaning provides residential cleaning services in Jersey City, Hoboken, Newark, and selected nearby communities.

The website provides business information, links to online booking, customer-service contact details, and a cleaner-interest application.

Book Cleaning directs customers to BeLa Cleaning’s own online booking experience.

Customers are responsible for:

• Providing accurate booking information
• Selecting the appropriate home size and service
• Selecting applicable add-ons
• Providing accurate access instructions
• Reviewing the displayed price before confirming
• Reviewing the policies presented during booking, including the payment terms in Section 8

• Service availability varies by location, date, provider availability, home condition, and selected service
• Prices and available options are displayed through the booking platform
• Website descriptions provide general information and do not override the selections and details confirmed during booking
• BeLa Cleaning may decline or reschedule a service when reasonably necessary
• No appointment is confirmed solely by browsing the website or sending an email

Customers must provide reasonably accurate information concerning:

• Home size
• Number of bedrooms and bathrooms
• Condition of the home
• Pets
• Access
• Parking or building restrictions
• Selected add-ons
• Material conditions that could affect the service

A material difference between the booked scope and the actual condition of the home may require discussion, adjustment, rescheduling, or customer approval before additional work is performed.

Customers are responsible for:

• Providing safe and lawful access
• Supplying complete building and entry instructions
• Ensuring utilities needed for cleaning are available
• Securing pets where appropriate
• Identifying fragile or high-value items
• Removing unlawful, dangerous, or hazardous materials
• Providing a reasonably safe working environment

BeLa Cleaning may decline or stop work when conditions present a reasonable safety, health, access, or legal concern.

Appointments may be rescheduled or cancelled free of charge up to 24 hours before the scheduled appointment. To reschedule or cancel, contact BeLa Cleaning at info@belacleaning.com or (551) 225-0276.

Cancellations made less than 24 hours before the scheduled appointment may be subject to a fee at BeLa Cleaning’s discretion.

When you complete a booking, BeLa Cleaning uses Stripe, a third-party payment processor, to securely collect and save your payment method. Your payment method is not charged at the time of booking.

The estimated total displayed during booking will be charged automatically to the saved payment method starting one hour after your cleaning’s scheduled end time, without further action from you. BeLa Cleaning does not receive, process, or store your full card number, CVC, or other card details — Stripe handles this exclusively.

By confirming a booking, you authorize this future charge in the amount displayed, subject to any adjustment BeLa Cleaning communicates to you before the charge occurs.

Customers should report service concerns promptly to info@belacleaning.com or (551) 225-0276 and provide sufficient detail for the matter to be reviewed.

Any response, re-service, credit, or other resolution is subject to the circumstances and BeLa Cleaning’s then-current service policies.

• Submitting an application does not create an employment relationship
• It does not guarantee an interview, assignment, engagement, or position
• Applicants must provide accurate information
• BeLa Cleaning may contact applicants about possible opportunities
• BeLa Cleaning may stop considering an application at its discretion, subject to applicable law
• Worker status, onboarding requirements, payment procedures, and assignment expectations will be addressed separately if the applicant advances

Ordinary lawful use of the website is permitted. You agree not to engage in:

• Illegal activity
• Fraud
• Impersonation
• Interference with website security
• Automated scraping that burdens the service
• Introduction of malicious code
• Attempts to obtain unauthorized access
• Misuse of application or contact forms
• Submission of false or misleading information
• Infringement of intellectual-property or privacy rights

Website text, design, branding, graphics, and original content are owned by or licensed to BeLa Cleaning and protected by applicable law. You may view the site for personal, noncommercial purposes.

BeLa Cleaning does not claim ownership over third-party photography or software beyond its applicable licenses.

The site uses Stripe to process payments, may link to Formspree, and may link to other third-party providers. BeLa Cleaning does not control those third parties, and their separate terms and policies apply to your use of their services.

BeLa Cleaning seeks to keep website information accurate and available but does not promise that the website will always be uninterrupted, error-free, or completely current.

BeLa Cleaning may correct content or modify the website.

General website content is informational. Actual service terms are established through confirmed booking details and applicable policies presented during booking.

Nothing in this section disclaims liability for intentional misconduct, gross negligence, or any obligation that cannot legally be disclaimed.

To the fullest extent permitted by applicable law, BeLa Cleaning will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from use of, or inability to use, the website.

Nothing in these Terms limits liability that cannot legally be limited.

These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles, except where applicable law requires otherwise.

If a provision is found unenforceable, the remaining provisions remain in effect to the extent permitted by law.

Failure to enforce a provision does not automatically waive the right to enforce it later.

These Terms may be revised periodically. The Last Updated date will change when revisions are published. Changes do not retroactively alter the terms that applied to an already confirmed booking.

BeLa Cleaning

Email: info@belacleaning.com
Phone: (551) 225-0276
Website: https://www.belacleaning.com